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Tenrion

Privacy Policy

Abobos – Privacy Policy

This privacy policy sets out how Abobos Ltd uses and protects any information that you provide when you use the Abobos System or websites (abobos.com, smartLobby.co and all their respective subdomains).

Abobos Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

Abobos Ltd. will collect only information that is necessary for the Abobos App and platform to operate properly. We may collect the following information:

  • name and job title
  • contact information including email address and phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information most importantly for the Abobos platform to function. We may also use the information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • We may periodically send emails about new products, existing product updates, special offers or other information which you may find interesting using the email address which you have provided.
  • We may use your information for compliance and reporting purposes.

SMS and Text messaging

The users Mobile SMS Opt In data will not be sold or shared with third parties.

Our Commitment to the EU General Data Protection Regulation – GDPR

At Abobos Ltd., Visitor data privacy is extremely important and has been our focus from the very inception of Abobos System. We ensure data privacy in the entire life cycle of our product, from product development to sales, support and data storage.

  • Consent to Data Capture: We have updated Abobos System to allow for visitor consent before they can sign-in.
  • Right of erasure: At any time, a Customer or Visitor can request his information to be deleted or anonymized by emailing info@abobos.com and we will act promptly and make sure the requested information is anonymized. Note that we will still keep record that a visit has occurred for reporting purpose, but the visitor will not be identifiable.

Information Security and Disclosure

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to Privacy Policy

Abobos Ltd. may change this policy from time to time by updating this page. You may want to check this page from time to time to ensure that you are happy with any changes. In case we have made significant changes to the policy, you will be notified by email or by a notice on our front page.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@abobos.com

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please email us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact as soon as possible. We will promptly correct any information found to be incorrect.

Tenrion-specific Privacy Information

The sections above are the umbrella Abobos Ltd privacy policy that applies to every Abobos product. The points below are additions that apply specifically to Tenrion — our document signing platform.

Data residency

You choose your data region at signup. Your documents and templates are stored only in the bucket for that region:

  • 🇪🇺 EU — Paris, France (default)
  • 🇬🇧 UK — London, United Kingdom
  • 🇺🇸 US — Virginia, United States

We never replicate customer documents across regions. When you delete a document, it is removed from the storage bucket and from the database; recipient signing tokens are revoked. For account deletion or data export requests, email info@abobos.com with the subject “Tenrion data request” and we will action it per the timelines in the umbrella privacy policy above.

Recipient signing data

When someone signs a document via a Tenrion signing link, we record the following in the audit log attached to that document:

  • name and email address (provided by the sender of the document)
  • timestamp of viewing and signing
  • IP address (used only to derive a country via an offline lookup database — the IP itself is then discarded after country resolution)
  • a stylistic name the signer optionally types (“sign as”) if it differs from the invited name

The signed PDF and audit log are owned by the sender’s organisation, not by the recipient. Recipients can request that their personal information be redacted from already-signed documents by emailing info@abobos.com; redaction is honored where legally permissible (GDPR Article 17).

AI document generation

Tenrion offers an optional AI document drafting feature on the Generate Document page. When you use it:

  • The text of your prompt and the current editor content are sent to Groq (running the open-weight Qwen 3 model) for the duration of the request.
  • Groq operates from the United States. Our integration uses Groq’s API in non-training mode — content sent to Groq is not used to train their models.
  • Signed documents, recipient personal information, and billing details are never sent to the AI service. Only what you explicitly type in the chat panel and the document you’re actively drafting.
  • AI generation is disabled by default on free-tier accounts and can be turned off platform-wide via configuration.

Subprocessor list

A complete, up-to-date list of every third-party service that processes Tenrion customer data — what they receive, where they operate, and how to verify each — lives at https://tenrion.com/legal/subprocessors. Material changes there are notified to enterprise customers in advance per their DPA.

Data subject access requests (DSAR)

If you are a signer or end-user whose data appears in Tenrion (as distinct from being a paying Tenrion customer), you have rights under UK GDPR / EU GDPR including access, rectification, erasure, and portability. Email info@abobos.com with the subject “DSAR — Tenrion” and reference enough information to identify your records (name + email address used). We respond within 30 days per the umbrella privacy policy above.